Transfer a domain to another registrar
How to transfer a domain registered with us away to another registrar
Transfer to any registrar
To transfer your domain away from us, please submit a support ticket with the name and url of the domain you want to transfer.
Your domain will be unlocked from our side, and a transfer code will be provided so you can initiate the domain transfer with a registrar of your choice.
Transfer to Name.com
If your domain was registered through our platform, it was most likely registered via Name.com. In this case there is a simpler method to "pushing" a domain which does not require paying a transfer fee.
The customer needs to have a Name.com account. You can create this on their behalf for free if needed or use an existing Name.com that you or your customer controls. You will then need to retrieve the "Account Code" in Name.com under "My Account > My Dashboard". The Account Code is in the top right (example: 999055-c999daa
).
You then send in a Support Ticket mentioning the domain name and the Account Code to transfer the domain to. Once we complete the transfer, then it is pushed right into the other Name.com account. There you can continue to renew or change the domain settings.
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